Janelle Barlow,Claus Moller: A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong: Recovering Customer Loyalty When Things Go Wrong
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Author: Janelle Barlow,Claus Moller
Number of Pages: 287 pages
Published Date: 24 Sep 2008
Publisher: BERRETT-KOEHLER
Publication Country: San Francisco, United States
Language: English
ISBN: 9781576755822
Download Link: Click Here
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